Refund Policy

Last updated: 30 September 2026

Try it free first

Every account starts on the Free plan, with 5 minutes of audio every 30 days and no card needed. That's there so you can see exactly what Audesian does before you pay anything.

No refunds

Audesian Plus payments, monthly or yearly, are non-refundable. We don't give refunds or credits for part-used periods.

Cancel at any time

You can cancel Plus whenever you like from Settings in the app. You keep Plus until the end of the month or year you've already paid for, and you won't be charged again. After that your account returns to the Free plan, and everything you've made stays where it is.

Your legal right to cancel

If you're a consumer in the UK or EU, you have a legal right to cancel within 14 days of buying. Plus starts immediately, so that right ends as soon as you begin using it, for example by generating audio. If you cancel within 14 days without having used Plus at all, contact us and you'll get a full refund. None of this affects your other statutory rights.

Something gone wrong?

If you've been charged by mistake, charged twice, or couldn't use Plus because of a fault on our side, email info@audesian.com and we'll put it right.

Payments are processed by our reseller, Paddle, the merchant of record for all orders, who issues any refunds.